Posted on 10 August 2015 - 03:17 PM

I come on steam and they tell me my account it locked.. so i go and send them the email to unlock it but nothing happens :(
what do i do? it says
This account has been locked by its owner.

Steam's account locking tool allows the owner of an account to protect it from unauthorized actions if they suspect the account has been compromised. More information can be found here: Account Locking Tool


How to remove these restrictions:

Contact Steam Support and a support agent will verify that you are the owner of the account and restore full access to you. When submitting this message to Steam Support, please make sure that you include the account's login name and appropriate valid proof of ownership.

While waiting for support to review your request and to prevent a malicious user from stealing the account again, please ensure that your computer and email accounts are secure: Account Security Recommendations


For your security, the following features will be unavailable until Steam Support removes this lock:

Purchasing, gifting, trading, CD-Key activation, playing on VAC enabled game servers, and Steam Community access have all been disabled.