Posted on 20 September 2015 - 04:44 AM

So I was on at 4:00 Sunday and my friend and I were up and ready for the next uhc game. When all of a sudden, Wam! They change it to NA. It clearly seems unfair that AU gets the least amount of servers but I guess since they're more NA and EU players. Nevertheless I believe that if you 'promise' ( on the website you write down AU 4:30) that you will give us an AU UHC, YOU DO NOT JUST CHANGE IT whenever you want. I know it isn't my server and I am powerless against this but at least be fair to us by doing the 'right thing' and giving the game that you 'promised' us and not just choosing not to do it for no reason what so ever. If you are to change it at least 3 hours before it wouldn't be as bad. BUT changing it 20 minutes before the UHC starts is not nice and it causes flame to the UHC players. Thanks, Contemplates.

Posted on 20 September 2015 - 05:29 AM

This was due to the Au servers being down. Not because we just wanted it to be NA, there is always a reason for a region change.

Posted on 21 September 2015 - 04:48 AM

We are very sorry for the inconvenience. Very understandable and we never intended to do this but due to certain issues, we had to change it as solr said above. We've been having some issues with the AU servers after the update but hopefully they are fixed now.