Sign up
Store
Players Online: 43.8k Support Forums Client
  Payment Support
We have created this wiki page to aid you in any questions you have about our Payment Support.

Important Information
  • First and foremost, if you have any problems with your payment method while trying to check out on the store then you should contact xSolla support: https://help.xsolla.com/

  • We are only able to help you with any form of cosmetic changes, and refunds (both of which are only available for the first 48 hours of purchase).

  • If you are here because you want a refund/cosmetic change within 48 hours of your purchase then please fill out the following form:
  • Post the filled out form in this section of the forums: https://www.badlion.net/forum/category/37

  • Payment Support Form wrote


    ONLY FILL OUT THE FORM IF THE PURCHASE WAS MADE LESS THAN 48 HOURS AGO
    WE DON'T DO TRANSFERS/REFUNDS AFTER THAT TIME

    *IGN that donation was made on:
    Email used when the purchase was made:
    *Transaction/Order ID (this can be found in the email sent to you):
    Payment Method (PayPal, Paymentwall or Stripe):

    Issues or requests (please place a "y" next to the one(s) that apply to you then copy-paste it onto your thread)(some may require additional information for the issue or request)

    Item hasn't arrived:

    Unable to purchase items in the store:

    Rank randomly gone or expired prematurely:

    Purchased item on the wrong account:
    -IGN of the account that you want the item on:

    Check days left until Plus/Premium expires:

    Other (if so, please explain):