Posted on 10 January 2017 - 05:50 AM
So I made a ban appeal for the account I bought.Seeing as I have a life I went on a cruise with my family, which as you know is in the OCEAN (no internet)
I come home to see this on my appeal - http://prntscr.com/dtr82c
How can they do that? do they expect people to just sit their all day on there pc never leaving their house.
proves how good the staff here is.
Posted on 10 January 2017 - 05:56 AM
Ben_Ya_Massive wrote
they waited for 3 days
re-appeal?
Posted on 10 January 2017 - 06:02 AM
But I have to wait a month, what is that. They should just leave the appeal until I reply.Posted on 10 January 2017 - 06:07 AM
have you tried messaging them?Posted on 10 January 2017 - 06:26 AM
cant. cant do anything on that accountLast edited on 10 January 2017 - 06:34 AM by Wilson_Trained
they waited for 3 days
and the cruise went for longer than 3 days xD
Posted on 10 January 2017 - 06:39 AM
How would I get in contact with them? xDPosted on 10 January 2017 - 07:12 AM
@PalitPosted on 10 January 2017 - 05:45 PM
Well if you appeal we expect you to do it correctly and we also expect you to respond becauae if you want to get unbanned you need torespond to answer any sort of question we havePosted on 10 January 2017 - 06:16 PM
Automatically DeletedPosted on 10 January 2017 - 06:36 PM
you should've appealed when you knew you wouldn't have access to internet for a few daysPosted on 10 January 2017 - 07:34 PM
Automatically DeletedPosted on 10 January 2017 - 09:50 PM
UVpickles wrote
Posted on 10 January 2017 - 09:52 PM
Jarecl wrote
UVpickles wrote...
Posted on 10 January 2017 - 09:56 PM
xIronMatt escalated my appeal a week ago, yet not a single reply from himPosted on 11 January 2017 - 05:07 AM
So I was meant to be aware that I would have to reply to the appeal? it doesn't say anywhere that after amking the appeal I had to respond to the staff member.Posted on 11 January 2017 - 05:10 AM
UVpickles wrote
Why don't you have in the appeal system " Don't go anywhere where you cant respond" or " We may have further questions so check back frequently" ?
Posted on 11 January 2017 - 06:25 AM
Ben_Ya_Massive wrote
UVpickles wrote...
Why don't you have in the appeal system " Don't go anywhere where you cant respond" or " We may have further questions so check back frequently" ?
But I agree with you that that would be a great idea to implement for those special cases
Posted on 11 January 2017 - 07:06 AM
UVpickles wrote
Ben_Ya_Massive wrote...
But I agree with you that that would be a great idea to implement for those special cases
So I have to wait another month before I can apply?
Posted on 11 January 2017 - 07:16 AM
Ben_Ya_Massive wrote
UVpickles wrote...
So I have to wait another month before I can apply?