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I got an item from a case, but it disappeared later.
Posted on 17 December 2017 - 02:20 AM
I got an item from a case called a "Christmas Tree Death Effect". It's not a very good item, but it disappeared later. I don't know why, but could you please check your logs so that I could get my item back? I mean, it's better than a snow ball kill effect, and I was really excited to get my first epic item.Thanks,
PIQNO
Posted on 18 December 2017 - 02:44 AM
@GyllieGyllie can u check into his data?Posted on 18 December 2017 - 09:03 AM
Hey, we found the issue for this and your cosmetics will be restored after the next patch (which will be on Wednesday morning). We apologize for the issues.