Posted on 24 December 2019 - 05:39 PM
every time I open badlion and join a server, it loads, joins, then it crashes. then it says that my intel graphics drivers are out of date, please update your drivers. but I checked my drivers and they were fine. all of them were up to date.Last edited on 24 December 2019 - 05:44 PM by UnknownFact
Hello,If you are sure you have updated graphics drivers (https://www.intel.com/content/www/us/en/support/intel-driver-support-assistant.html), please submit a bug report next time the game crashes/shows the same error (https://www.badlion.net/wiki/how-to-submit-bug-reports). It will send us your logs with the exact crash reason.
Best regards,
UnknownFact
Posted on 24 December 2019 - 06:14 PM
it has an error when I press "Submit bug report" BUT I went to the website and it said, "sorry, no software updates are available."Posted on 24 December 2019 - 06:20 PM
Hello,I'm pretty sure the error you got told you to log out of the launcher and forums and then log back in on both, and then submit a bug report again. Please do that.
If you were getting a different error, please send me a screenshot of it.
Last edited on 24 December 2019 - 06:33 PM by Xenovyy
yes that was the error. ill try the fix.Posted on 24 December 2019 - 06:39 PM
I am filling it out, but I don't know what they want you to do on "steps to recreate"Posted on 24 December 2019 - 06:42 PM
Hello,You need to write everything you did before the game crashed.
Here's an example:
1. Launch the game, version 1.8.9
2. Join a single-player world or a server.
3. Do something (jump around, break some blocks).
4. Wait for the game to crash.
It might be different for you.
Posted on 24 December 2019 - 06:45 PM
what about "Any unusual configuration stuff"?Last edited on 24 December 2019 - 06:55 PM by UnknownFact
Hello,In that step, you need to explain if you have any unusual configuration, like, a different Minecraft folder or any unusual setting enabled/configured. I usually write "- or no".
Posted on 24 December 2019 - 06:55 PM
I don't have any unusual configs so do I just put I don't have any unusual configs?Posted on 24 December 2019 - 06:56 PM
Hello,Yes, write that you don't have any unusual configurations.
Note: don't touch "Logs".
Posted on 24 December 2019 - 06:57 PM
ok, i posted it :)Posted on 24 December 2019 - 07:03 PM
Hello,Thanks!
Now wait for an admin/developer or someone from the tech support team to check your bug report. It might take up to one day to get your bug report checked so be patient. :)
Make sure to check that bug report once every hour or so, they might leave instructions on what to do next.
Best regards,
UnknownFact
Posted on 24 December 2019 - 07:08 PM
ok ;)