Posted on 25 January 2020 - 04:11 PM
Hey!Whenever I try to use the export feature on schematica to make my own blueprint of something, and I hit "ON" so I can turn saving on, it crashes the game. I have no idea why, it could be something to do with the client or I might be using it incorrectly. If that is the case could you also tell me how to export my own schematica properly without crashing my game
SIDENOTE: Schematica export has worked in the past it is just recently where I cannot export things.
Thank you so much!
-Kyro
Posted on 25 January 2020 - 05:03 PM
Hello,Could you please submit a bug report through the launcher after the game has crashed? You can do that by scrolling down and clicking on the "Submit Bug Report" button in the launcher. It will send us your logs. Logs are required for most bug reports as they contain errors and information to help identify what the problem is.
(https://www.badlion.net/wiki/how-to-submit-bug-reports)
Best regards,
UnknownFact
Posted on 25 January 2020 - 05:08 PM
Yes! I would be happy to do that!Do you have an estimated time of when I can get some sort of answer, I am currently just sitting and watching youtube waiting :D.
-Kyro
Posted on 25 January 2020 - 05:10 PM
Hello,It's hard to say the exact time. It really depends on the number of bug reports the tech support team is dealing with.
It might take up to 24 hours.
Posted on 26 January 2020 - 12:56 AM
I am also dealing with this same issue. I am unable to submit a bug report - the site gives me a 400 Bad Request error when submitting a bug report. Thank you!Posted on 26 January 2020 - 03:10 AM
EricKilla wrote
Hey, try making a manual bug report here -> https://www.badlion.net/forum/category/108 explaining the problem you’re having and the developers will explain how to get access to your logs.
Posted on 26 January 2020 - 10:48 PM
Was able to submit a bug report. Thank you. On an aside, some other folks I know are having the same issue, they just may have not reported it. Thanks!