Posted on 09 February 2020 - 12:41 AM

As the title suggests, whenever I try to open a link, from the client to the launcher, it does not open. The launcher does open Chrome but it says crashed but with no image or text, just white. The client, however, it does not open any browser and does not do anything and close it. I have to copy it on my clipboard to open websites, and your gonna say just deal with it but I like to get things FAST so I always do it with disappointment. I can't show you any screenshots because I also noticed that other people can read these threads so you lied to us in the wiki how to submit a bug report because I can read other messages fully.

Last edited on 09 February 2020 - 01:36 AM by UnknownFact

Hello,


First of all, bug reports that are submitted by people in this forum section (https://www.badlion.net/forum/category/4) are public. Bug reports that are submitted through the launcher are private and can be accessed only by the person who has submitted a bug report and the tech support team (https://www.badlion.net/forum/category/108 and https://www.badlion.net/forum/category/109). The guide that staff is giving to people that explains how to submit a bug report through the launcher is about private bug reports that are posted in https://www.badlion.net/forum/category/108.

Have you tried changing your default browser to something else other than Chrome?

If you have tried opening links with a different browser that was set as default but none of the links open, reproduce the same issue in the client, go to the launcher, scroll down and click on the "Submit Bug Report" button. It will redirect you to a private forum section. Take a look at this guide again to fully understand what to do: https://www.badlion.net/wiki/how-to-submit-bug-reports
If the launcher is crashing after reproducing the same issue, go to https://www.badlion.net/forum/category/108 and make a thread. Explain the issue. Most likely you will be asked to upload the logs manually.