Profiles not saving.

Join Date: 16 May 2015

Posts: 8

Posted on 29 February 2020 - 05:19 AM

Don't know if this has already been said, there's a decent amount of posts about profiles, but not sure if any of them have anything to do with them not saving, so I'll just make this one anyways.

So, unless there's a manual way to save, my profile doesn't save. For example, I make a change, like move a mod elsewhere on the screen, and I then restart the game, it's back to where it was, and it's annoying as I made a whole new profile yesterday, and when I got on today, it didn't save, nothing about it saved. Which you can see is quite frustrating, as I don't want to change everything every time I open the game again.

I'd love if you fixed this ASAP, I'll also provide with more information if needed.

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barronjacob Premium

Positions:

- Retired Staff

Join Date: 16 December 2018

Posts: 5417

Posted on 29 February 2020 - 05:56 AM

We are currently aware of this issue as it’s been happening since the 2.10 update and has been more prevalent since the latest 2.12 update. In order to fix it, our tech support team will need private access to your logs so to investigate this issue. When this occurs, (after moving the mods, restarting and having them not reset) please go to our launcher, scroll down and click “Submit Bug Report”. Explain the problem, submit the bug and tech support will review it.
Sorry for the inconvenience.

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