Posted on 24 March 2020 - 02:12 PM

Hello, I bought a cloak on badlion store and somehow didn't get It. To try It one more time I bought another one and none of them are showing in my cosmetics menu in game. Please someone help me.

Posted on 24 March 2020 - 02:20 PM

Hello,

Make sure you are using the right Minecraft account (the one you purchased your cosmetics on).
Make sure to restart the game if you haven't done that already.

Sometimes certain payment methods might not send us the money right away, and therefore have a longer wait time to receive your product. If you are still having problems please submit a forum post here: https://www.badlion.net/forum/category/37
Wait a few hours before contacting support.