Posted on 19 April 2020 - 03:47 PM
My problem would be freezes at Badlion Client. Freeze would take about 3-5 seconds… That ruins game for me.I tryed uninstall Badlion completely!
Posted on 19 April 2020 - 04:28 PM
Hello,◇ How many GB of RAM have you allocated to Badlion Client?
◇ How many GB of RAM does your computer have?
◇ What is your CPU and RAM usage in the task manager when the freezing issue happens?
Posted on 19 April 2020 - 05:44 PM
◇ How many GB of RAM have you allocated to Badlion Client? 2GB (2048MB)◇ How many GB of RAM does your computer have? 4
◇ What is your CPU and RAM usage in the task manager when the freezing issue happens? I don't know that but i know that my '%' at f3 is always 9 % - 12 %.
Last edited on 19 April 2020 - 06:26 PM by UnknownFact
Could you please submit a bug report by clicking on "Submit Bug Report" at the bottom of the launcher after having the freezing issue? It will send us your logs and the tech support team will look into the issue.Also, do a malware scan with an antivirus program to ensure no malicious programs are consuming computer resources.
Posted on 19 April 2020 - 08:40 PM
So do i click report bug Button after this bug happen or i can do it Shen im first time starting client?Posted on 19 April 2020 - 10:30 PM
5kky wrote
Do it after that 'bug'. Then explain what's wrong in that bug report.
Posted on 25 April 2020 - 06:18 PM
Has anyone responded to your bug report? It can be found here https://www.badlion.net/forum/category/108Posted on 26 April 2020 - 06:46 AM
Yes he did respond but freezing is still happening.Posted on 26 April 2020 - 10:35 AM
Did the person who responded to your bug report give you any instructions on what to do?Posted on 26 April 2020 - 05:48 PM
He just Said set your RAM on Badlion to 1048. But freezing still happening. I asked for help on same topic je didnt respond.Last edited on 26 April 2020 - 06:08 PM by UnknownFact
5kky wrote
They have other bug reports they need to deal with. Please be patient. Being impatient doesn't help at all.
Posted on 27 April 2020 - 08:07 AM
I was being patiant 5 days i cant no more fix yor staff.Posted on 27 April 2020 - 01:32 PM
This is getting disrespectful.I told you to be patient and wait for the tech support team to respond to the bug report that you submitted through the launcher.
If they already have responded to your bug report, do what they told you to do. If the given solution (changing the amount of the allocated RAM) didn't fix the issue, inform them so they can give you further instructions.
The tech support team has to deal with many bug reports, not just one. It takes time to go through each bug report.
Last edited on 27 April 2020 - 04:16 PM by cujich
Disrespectful is that I told staff who told me to change RAM and that same staff didnt read my replay that says that changing RAM didnt fix problem OVER 5 DAYS and i dont belive that he even Will.