Posted on 18 November 2020 - 05:06 PM
Every time I try to renew my Insider rank it pops up with this error stating "3032: Sorry, the payment cannot be completed now. Please try again later or contact Xsolla customer support."It has been doing that for a couple of days now.
Posted on 18 November 2020 - 05:19 PM
Hello,just to clarify did you end up talking to xsolla customer support or did you just attempt several times?
Thanks, x6p.
Posted on 18 November 2020 - 05:24 PM
Yes, I have. Also, I applied for staff and if I get accepted I can't wait to work with you and the team!Posted on 18 November 2020 - 05:26 PM
Hello,So this seems to be a problem on xsollas side not ours, please wait for them to give you a solution, and good luck with your application!
thanks, x6p.
Posted on 18 November 2020 - 05:46 PM
Thank you! How will I know if I am denied or accepted?Posted on 18 November 2020 - 05:49 PM
dm me on discord x6p#0001 to not spam thisPosted on 18 November 2020 - 06:55 PM
Occasionally, XSolla along with other payment providers will block payments if they are coming from Countries that they deem unsafe. It's an unusual thing. Might be something on their end though.Only other thing I could think of is if you are using a VPN?