Posted on 05 July 2024 - 11:38 AM

Hello, Im on my badlion account where I purchased cosmetics. But my minecraft account got hacked. Now when I added my new account on badlion client I dont have the cosmetics. (btw this account ppony0 is the hacked account) I still have access to this account. Is there please any way how I can get my cosmetics to my new minecraft account? It would mean the world to me. (I had the Fruitberries cloak, Cowboy hat and dog nose)

Posted on 05 July 2024 - 12:44 PM

btw I even have the payment informations

Posted on 07 July 2024 - 05:06 AM

Hi,

I'm sorry to hear that your Minecraft account got hacked.

You do not see the purchased cosmetics in the game because you are using a different Minecraft account. Cosmetics are linked to the Minecraft account they were purchased for, not to the Badlion account.

Sadly, since your cosmetics were purchased 4 years ago, they cannot be transferred to a different Minecraft account. We only transfer, refund, and exchange cosmetics if they were purchased less than 48 hours ago. It is our policy.

If your Minecraft account was hacked, you must contact Mojang or Microsoft Support to get it back.

There is nothing we can do about this.