Posted on 13 September 2015 - 12:39 PM

Not many of the community tends to think about the background of badlion, the network and how everything works. My mind goes on tangents and I always try to make things better; so I have a somewhat advanced, perhaps simple to some, idea. Feel free to skip around a bit in this post if you do not care for it, but I recommend reading it in full if you want to fully understand my idea. Skip to the bold parts to read the main points


Having that said, have you ever thought about the new appeal system? It's pretty nifty! If you admit to being guilty, a bot comes and gives you an unban date decided upon how many offences your account has endured and how long you have been banned for. For most hacking related bans, if you admit to being guilty you get an unban date set for a month. That's pretty good…

But what if you TRULY aren't guilty? What options do you have? Well, you appeal claiming that you are not guilty. The ban is then forwarded to the moderator or host that banned you (or if it was GCheat, it is assigned to senior staff.) This is efficient and practical, a very well done idea. However I have began to notice a few things. A couple are bugs. Another a feature, I want to explain the feature first, I'll explain the two bugs I have found later in this post.

Now, to the CRUX of this. I think there should be an advanced ban panel for the staff team. This ban panel would need to be filled out by staff for each ban they are doing. What would this ban panel include? Well a 5 minute paint job with a couple fake bans will show you what I am talking about

http://puu.sh/k9WFx/631355dc3c.png

GCheat logs are not necessary, those will just clutter the panel. However I find that this can be a very effective system.

Why? Well, for starters, I feel like some mods aren't recording evidence properly. A lot of bans are just handled by Badlion, and I find that some moderators might not be recording the evidence properly or aren't paying attention to the recording because 90% of the time, they will probably just admit to cheating. I think we are encouraging moderators with this new system to not be careful with their recordings to avoid wrongful bans. A minute of searching found me this appeal from today. I'm not saying that this is a regular occurrence and I'm not about to go on a manhunt through all the GCheat bans to find more of this. However I can recall that I had a report on a host SeaOfPoseidon because she had 3 appeals with no evidence, however this was a while ago so I don't know if that can count as well, but you see my point. Having moderators upload the evidence on a panel will make sure they are banning with correct evidence so no false bans can happen.

I know what you will say, mods can't upload the evidence on the spot! They need to ban the cheater when they find them! I agree! They can ban them, and then have an hour or so to put it into the panel. This is definitely enough time to ban someone. If they don't upload it within the hour, the player receives an unban.

But that definitely isn't the only reason. What about situations where the moderator is on leave, or maybe they aren't available for a week or so. Or maybe they aren't even staff anymore and have quit Badlion altogether like this ban appeal here?, in situations like these, the panel would be pretty great! We could still have the evidence on hand and another staff could handle it. Which ties in nicely with my next point. There are quite a few open appeals that can only be answered by certain people, well if a moderator ever wanted to, they could go to a ban appeal and have the evidence in the panel right there. However, not any moderator should be able to do this, only senior moderators in my opinion could do this, because if every moderator was allowed to answer every appeal then I believe we might have an issue on our hands.

What else? A couple more I won't explain so in-depth because they are pretty straight-forward

Organization

Consistency

Quickness

.
Another additional option: The @Badlion bot could be programmed to grab the evidence from the panel and automatically give it to a player, and then the player would have the evidence and the moderator could see if the ban was correct or not at another point in time. This could be nice because it would reduce time for the moderator (they wouldn't have to search the panel) and reduce time for the player to see the evidence. However I don't find this to be the best idea, it's just an additional one. It could take up too much development time and possibly wouldn't work in the right way, so this is an addition thought to think about.

BUGS: Two of em'

Here, two people got accepted appeals and unbans without the bot notifying them. C'mon bot…
https://www.badlion.net/appeal/thread/4145
https://www.badlion.net/appeal/thread/4183

Here, someone kept fighting his ban, got his appeal accepted and an unban date with no acception notification, and it shouldn't of been accepted anyways lol..
https://www.badlion.net/appeal/thread/3818

Posted on 13 September 2015 - 12:44 PM

Automatically Deleted

Posted on 13 September 2015 - 12:46 PM

@Listen

Posted on 13 September 2015 - 12:56 PM

@CameraLagg

Posted on 13 September 2015 - 01:07 PM

Damn, nice work

Posted on 13 September 2015 - 01:26 PM

Seems like a good idea

Posted on 13 September 2015 - 01:26 PM

This I don't like. It's not the staff's duty to upload their evidence immediately after the ban. It's the player banned duty to appeal immediately within the required time frame (two days) to plead innocent if they are.


If a mod banned a player on a certain day and then goes LOA couple days later. If the banned player appeals after the two day time frame, he/she already lost their right to appeal because they didn't appeal within the required time. Therefore, evidence is not needed.
If the player banned appealed within the two days time frame whilst the mod was on LOA, then seniors will handle it according to what we have currently.

As for the bot, there are bugs here and there and possibly gberry or archy are already aware of that.
As for your whole idea, it's a lot more complicated and complex all in general. Having to fill out a ban panel after every ban? There's no need for this. Our ban appeal system as of now is already as simple and efficient as it gets. There are guidelines we follow when handling appeals and each and every staff on this server knows these guidelines since they were a trial.


tl;dr Your idea sounds great, if the new appeal system hadn't have been programmed yet. However, as of now the new appeal system is simple and efficient and will do the job.

Posted on 13 September 2015 - 01:38 PM

hi- his name is forks

Posted on 13 September 2015 - 01:51 PM

Just want to nitpick at this. Why not? I feel like this in itself is giving a lot of leniency to moderators, which is encouraging them to not pay attention while recording which causes errors, of which I listed multiple occurrences of it happening. I don't want it to lead to corruption, and who knows if it has? Who knows if those recordings were really corrupted. Possibly a moderator thought some guy was hacking so blatantly that he would appeal and say he was guilty, and decided to ban without recording.

I'm not calling anything on moderators here, just what it could lead to. I feel like a panel makes organization very easy, and if a moderator was doing multiple bans incorrectly, it would be seen faster and not need a member to see it and report it.

Why shouldn't moderators be given a timeset to upload the evidence? They can upload it while they sleep, keep it unlisted (I have over 400 videos of people hacking across my youtube accounts all unlisted, they have been there ever since 2012, for multiple servers. There is no reason to delete them), then delete them off their PC. The video with evidence is there and concrete FOREVER, which keeps consistency with Badlion.

Some people don't/can't appeal in two days. I feel like this rule is kind of outdated, and that if we had the panel this rule would not be necessary.

I have such a big problem with this rule. This means that if they were innocent, but they have knowledge of this rule, they will just plead guilty so they will get the eventual unban. Because they know that trying to plead their innocence, even if they are innocent is useless. This leads to awful consistency

Posted on 13 September 2015 - 02:11 PM

1: I don't like being accused here. My footage for that recording completely messed up and my computer kept freezing through most of the game. Don't accuse me of banning without recording. And also, I don't know what internet you have but it takes me up to 6 hours to upload footage, and I ban 5+ people a day many times. I don't see this working out for me at least. And it's the players fault for not appealing in two days, if they cared enough they would appeal.

Posted on 13 September 2015 - 02:17 PM

Not an accusation at all. You were just unlucky to be the first one I saw on the appeal list. Sorry if you took this as an accusation but I needed proof of recording's being messed up

I'm not accusing you of not recording at all, I'm stating that if you were required to upload evidence, you probably wouldn't of been recording on this day because you know something might of been wrong and maybe you would of asked someone that wasn't having an issue to help you out, if it risked your moderator position.

Also, about your internet, I get 5down/1up like most people without pricey internet, however I render my videos in about six minutes (low settings mind you) and upload in about five minutes. The only reason I can see that you would be uploading with such a large problem is probably because you are trying to upload raw files. Is this true @CameraLagg? If you are trying to upload a raw file, I recommend rendering with a simple program such as windows movie maker as it will compress the video file immensely

Again, sorry that you took it as an accusation :) I did not mean it in that way, and I tried my best in my post to make it not seem like an accusation at you, it was just an example.

Posted on 13 September 2015 - 02:35 PM

No, I am not uploading raw files thank you. I use Sony Vegas. I just have really bad internet, which some people tend to have.

Posted on 13 September 2015 - 02:53 PM

I feel that this would waste time. If I banned say 20 players a day, I would have to upload evidence 20 times a day, time that I do not exactly have the time to do. Then, most of them will not even appeal and say 17 recordings are pointless and maybe 10 will never appeal..

Posted on 13 September 2015 - 03:22 PM

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