Positions:

- Retired Staff

Join Date: 06 October 2013

Posts: 17972

Posted on 27 November 2015 - 12:16 AM

Yay another lag status update! This one is great news. I would have posted it earlier but my phone kept messing up and I couldn't get the damn post to work (it's Thanksgiving here so I have not been in front of a computer at all).

Here is the email straight from OVH:

OVH wrote

Hello,

After investigation from our specialists, there is an issue with the current vLan you are located. That being said, most of your servers in this area are impacted.

However, we must have one of your server in rescue mode (if possible -snip-). You can start to put this server in rescue mode at ~11:30PM EDT TIME to let us know before midnight.

Please re-contact us once you put this server above in Rescue mode. From there, our network specialists, should be able to make the necessary.

I remain at your disposal if you have any questions! We are available 24/7.

Thank you for trusting OVH and have a nice day!

I have done as they requested. I took one of our bungees offline and am letting them run tests on it. So they have found the issue in their network and are going to be looking to fix it tonight/tomorrow hopefully. I will make another post when I have further updates.

Edit: OVH has installed another 10Gigabit line between in their system between the routers from our bungees to the rest of their datacenter. The line was being overloaded and now the load on the network is a lot lower. Hopefully EU is smoother now.

We are also still investigating to see if there are any more network issues while I have people in OVH actually listening to me and working with us to fix the problems.

PM Link