Posted on 22 June 2014 - 05:19 PM

hi there, i muted someone the other day for being toxic in chat, he then made a mute appeal after the time had expired (https://www.badlion.net/forum/thread/8150) . Even though i only muted him for an hour, so i checked his Punishments profile and it says "current mute…." even though the hour had passed. i got on factions to unmute him today and funny enough, he was still muted. i forgot to take a screenshot of his punishments profile because his hour mute was cleared after i /unmuted him.


now if you say "you muted him permantly on accident" the site clearly said that it was an hour long, but it said "current mute " a day after i handed out the hour long mute

he's unmuted now but i think this needs looking into :P

Posted on 22 June 2014 - 07:48 PM

I'm 99% sure this is a known bug that only occurs on the forums. It's correct on the server but just gets displayed incorrectly on the Punishments page.

@Archybot

Posted on 22 June 2014 - 08:00 PM

It's not bugged, it just works in a very specific way. It could be any of the underneath issues -

1. Timezones are fucked up on the punishment pages. Trying to figure out why, everything on the box is set for pure eastern time, and punishment page is literally the only thing that is incorrectly displayed (they are correct, just wrong timezone). All times are 4 hours off. They are supposed to be UTC-4(Eastern Daylight Time) but are actually UTC-8 for some reason (this means add 4 hours to get the correct eastern time).
2. I get muted for 5 minutes. 6 minutes have passed and I'm not unmuted according to the site. FIX YOUR BANMANAGER, IT'S BROKEN. You sir, are incorrect. You stay muted until said person tries to chat on the server. The server then realizes your mute has expired, sets it to inactive, and allows the message you typed. The reason it said he was still muted was because he had not attempted to chat after his expiration time. This also allows /unmute to work if he hadn't tried to chat, since unmute only checks to see if they have an active mute (regardless of if it has expired or not, it's still active until he tries to talk after expiration)
Sidenote: Bans work the same way.
Sidenote2: Factionchat/AllianceChat will not unmute you since it doesn't care about the mute cache.

Since you did /unmute, I no longer have record of it (been meaning to finish the appeal system, but you haven't seen those topics since you aren't potion/soup staff), so I can't check to see if it was number 2 (most likely it was). 100% of issues have been one of those 2 problems.

Posted on 22 June 2014 - 08:04 PM

@cringiecake

Posted on 22 June 2014 - 08:11 PM

i think it was number 2 ^.^ thank you for explaining