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UHC Complaints
Hi,

So before I say anything I'd like to apologize to any staff members who may get offended or hurt by this post, that is not the goal of this thread but there are problems that need to be solved. Please know I have tried to make this post 3x but I could never find the right words, I hope this try does the trick.


When I first applied for Badlion UHC Host I thought that the Badlion Staff Team was a force not to be reckoned with. I was so thankful for being given the opportunity to be a UHC Host, I failed to see the reality of the Badlion UHC Team. Then life happened, I’m not going to go into it because it’s in the past but it sucked. I began realizing the cruelty and reality of the Badlion UHC Host Team, and I’m not the only one who feels this way. So many former UHC Hosts are thankful for being given the opportunity to be a UHC Host and meeting some of our best friends, but at the same time the Badlion UHC Team has problems. Whether it’s something that effects the UHC Player Base by focusing on NA over EU / AU to being so afraid to stand up for something you believe in because you’re afraid a certain friend group will report you for stirring up drama that they caused as well. I’m going to be sharing some of the frustrations that many players have, and how I believe you can fix them.



Badlion UHC Hosts Favoring NA over EU / AU

Whether it’s a UHC Host, an EU Famous Player or even a player who has been IP banned 2x, this annoyance in the EU and AU players is growing and I’m sorry but this problem is not going to just magically disappear. There are problems with the current UHC System, and I hope this brings it to your attention.
April 1st I made a made a series of posts on twitter stating “There honestly needs to be a new rule with Badlion UHC’s where the time zone that is closest to Prime Time gets the most Hosts. I’m not even EU but it’s aggravating as fuck to see like 1 EU game from 3-6pm and like 5 NA Games from 8am – 12pm games. Then on top of that, the NA games take the game modes that attract the most players, when there are the most amount of EU players on. The EU and AU players feel like they’re getting treated like shit and no Badlion staff care.” The tweets following it got a lot of support, the post was posted in the UHC Staff Section and it got a bit of support there too. I then got told by a host “But for EU, I can personally say that EU players are not getting treated like shit. Every time I host EU, I get nice messages and helpops saying thanks for hosting, thanks for hosting god game modes. and If they were being treated like shit, then the staff team would give a shit.”

Here’s the deal, if hosts would just claim the games with the most active players at that time before the other option(s) players would stop bitching about it. NA / EU / AU all have certain times where the player count spikes, so why not prioritize the UHC Games closest to that time? If the Hosts would treat EU and AU UHC’s as kindly with Game modes as you do NA you would solve a lot of problems each are has.

1. AU: You would go back to positively growing the AU Community, the positive players would flush out the toxic players [Especially with the new Mute System]
2. EU: The games that have good Game modes would increase, instead of the majority of the EU players going to game with amazing Game modes there would be more options and spread all of the players among several servers
3. NA: You wouldn’t have EU / AU players playing your games and complaining about lack of games for EU / NA
Also, since I know the lag issue is going to come up for Hosts here’s the deal. There are Hosts who did it before this post. Yms Hosts AU Games all the time and she is Est, I am CST and I hosted EU and AU games all the time. You can do it, it’s more so a matter of not wanting to do it and the two of those things are very different!



Badlion UHC Host Immaturity

“Another reason (I hate to bring this up but it needs to be said) is the way the staff has changed since I joined. I don’t want any of you taking this the wrong way. I get most of us are still teens and in high school, but starting drama that is not needed?? It’s sad to see it happen. I hope none of you take it the wrong way but it needs to be said and something needs to be done about it. I hope to come back in the future but I also may not be able to.”

This was written in a resignation letter by a former Host, she left on good terms and is one of the nicest people you will ever meet. She is told so often that she was one of their favorite hosts, and honestly she was one of mine.

“I think they’re worried about being punished in some form. I mean I wouldn’t go publicly speak out against the staff team either. But I do agree that it would be better to prioritize prime time games.”

“If possible, please don’t show Mike or other staff that I share your opinion. I’m afraid of them taking it Lena and saying I’m stirring up drama or something.”

“Mike’s post already upset players. I don’t know if he’s speaking from purely his opinion, from Lena’s or from multiple hosts. If they know that I share the same opinion, they might see it as me trying add more attention to a situation that’s already stressing hosts out. We’re generally supposed to stay out of situations like this, you know?”

Everything stated above was stated by a current UHC Host after I shared with her MaybeMike’s twitlonger that he posted on his twitter. The twitlonger can be found here: http://www.twitlonger.com/show/n_1sokp5m. I would like to bring up several points from this. In the first quotation a past UHC Host states UHC Hosts are starting drama for no reason, and then in the second example a Host is terrified of another regular Host [who is supposed to have no more power than her] because Mike could get her in trouble for stirring up drama. I find this plain out awful. You see the host privately messaged me and asked for me to explain what I meant in my tweets, but Mike on the other hand, made a public statement attacking my points while there are so many other people who feel the same way and he’s not scared at all. The Host also states “We’re generally supposed to stay out of situations like this, you know?” once again, she’s right… So can someone please explain to me why Mike is allowed to attack players twitter suggestions and as to why he is not scared of any repercussion’s that may come to him???

[ Please bear in mind this is the same staff member who replied to an old Hosts tweet saying “Everyone dies of AIDS and saltynees because they learn of Badlion” this was in response to someone requesting no one spoil The Walking Dead. ]

Side Note: I also don’t want players and staff to think the Immaturity stops and ends with one with person, creating drama is a group thing. If it was only one person, the rumors would’ve been stopped dead and there tracks and not allowed to spread further. Mike was merely an example I found while looking for the Resignation Twitlonger. If you tried to spread rumors and everyone who heard it just stopped it then and there then there wouldn’t be a problem.



Proof of Everything Mentioned Above & More

EU & AU UHC Frustrations:
1. https://gyazo.com/30998c4d9f24d537c38e136fea068f2d
2. https://gyazo.com/1d9aac70066cad09ee0a8644b7e20fa5
3. https://gyazo.com/be9f78771c48e8b04ebb2664740f5ce0
4. https://gyazo.com/b683605be4fd6947a64b44b3976de512
5. https://gyazo.com/5e14ebb39f29732c7471d31218939968
6. https://gyazo.com/0471dc4be255837e045bd949532955fa
7. https://gyazo.com/142f4b1c3ffb59ee3d49abe53712c977
8. https://gyazo.com/6877f619c338bed7e90055890b8b933c
9. https://gyazo.com/f45b62665c5b7b2b6c7878e25c8015c6 [asked if I should make a forum post]
10. https://gyazo.com/4e5bcdc17931e66500d07f475986ca48
11. https://gyazo.com/46beebabbd825a92bceaf1785a3c1edc [photo of the uhc calendar in his tweet[Time in photo is EU]] https://gyazo.com/b1f1ee58e171b4ea3a3ef9c657187ee6
12. https://gyazo.com/b255b1ebdec47fe07c2237ec45062625 [photo of the uhc calendar in his tweet[Time in photo is EU]] https://gyazo.com/1f9a310b20e8a1b36e4cbbed8abdc213
13. https://gyazo.com/a28063f5a1ac98c7f976dde54ef4ed7f
14. https://gyazo.com/1fe955141407e8b062c1866cffe48f47 [Regards Arena EU Staff]
15. https://gyazo.com/b01a6fece0e47fc08bae8d955e9b1ace

Player’s Complaints about UHC Host Immaturity:
[These are old but I still find it relevant as the Admin over UHC was still Lena]

1. https://gyazo.com/48a6b2781b5237acba6e0b4b8060182c
2. https://gyazo.com/58458d47405f7a53591051ead8389762

Former and Current Staff Statements:

1. https://gyazo.com/96798042571ac1750019b9bc0e85574e [Keeping her anonymous]
2. https://gyazo.com/cc4cec76214f381f9ef63b7ef121d530 [Resignation Statement]
3. https://gyazo.com/fdc296b230e1bfc2bbd080d4763bad4d [MaybeMike/TTVMike]
4. http://www.twitlonger.com/show/n_1sokp5m [MaybeMike / TTVMike]

EDIT: Thank you to Macca for agreeing on the AU aspect of things and saying that AU will fixed on your return :)
https://gyazo.com/588fb011d1138157521ecd637c8a5084
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agreed
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I've noticed stuff about the host team as well that I don't say because I'll just get attacked for it. Ever since about a month or so after I resigned, things just went to shit.

+1
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+1 This is definitely true. AU needs more hosts and also people who are hosts dont always wanna host so when we get a game its usually a really bad gamemode, that is why we never get like to10 or OP gamemodes ;-;
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Automatically Deleted
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Panda_Chips wrote

After hosting an EU game I want to resign after that. And you cannot blame Badlion for NA getting more games. We need EU people and we have been encouraging people to apply. So don't blame Badlion to 'get hosts', blame the community for not applying. If the EU community would be less toxic from past experiences that I have had. Yeah I would host a lot more EU. I rarely check AU so idk how they are.


Dealing with the toxicity comes with the job, you're taught to be the bigger person and punish if necessary. That's why servers have staff member's, Staff are supposed to monitor, host games, and punish accordingly if it gets out of hand. Completely ignoring EU / AU because of how they behave is pretty bull shit, you're not told in training "If EU or AU get out of hand you can just completely ignore their UHC's and stick to NA." yet for some reason hosts do it. Are there players who are toxic? Sure, but that's why the new Mute System was implemented, the more players are toxic the longer their mutes increase and if they continue they won't be able to speak for months.

Panda_Chips wrote

Whether its to annoy players or make the players like the game. Which again is why I mainly host vanilla to go the safe way. And when people claim NA games first (Probably because ping wise - if they lag they can't catch pvp hacks as easily) they ask for a gamemode. And EU is hosted last because of the lack of hosts so they don't get as good gamemodes (Thats how I see it at least)


Hosts shouldn't be hosting certain Gamemodes to "annoy" players, Gamemodes were implemented to make the game more interesting not make the players despise the host(s). Another point, in my 4 Months of being a UHC Host 90% of my bans were for Illegal Mining, Cave Finder, Xray or Stalking, it was very rare to get a ban for pvp hack. However, in the case that there is a player using a pvp hack, how hard is it to type in /mc and ask for a EU Mod to come watch a player? I was a NA Central Host on AU and whenever I needed a AU opinion I just asked in mod chat and someone came.

Hosts can do it, it's really that they don't want to.
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Well. Of course things will change. You took a group of about 10 people and made it into 100. The dynamics of that are huge. Is it a bit more cliquey than it probably should be, since working for this BUSINESS should be considered a JOB? yes, but my job is cliquey too so. Cant speak much there. :/ Anyways the team aspect has gone downhill a bit for groups. But growing will do that. However; if there is a host that is scared of having their voice heard for fear of retribution, they should know that simply not agreeing with someone else isnt in itself confrontational. Just give your input, and if they hold to their beliefs, then you tried.
The whole EU/NA thing makes sense to me. Problem is that some primetimes overlap. (4Pm EST games and 9Pm BST are basically both primetimes for both regions repsectively, especially on weekends.) Does this mean one should get played unfairly? Course not. But it does make the black and white of the situation turn a bit grey. Personally i wasnt motivated to host EU because they expected you to make their choice. I liked hosting str games. They did not take too kindly to this… My fault anyways so that reason is more personal. But maybe some other NA hosts that could host the later EUs have a similar reasoning.
I appreciate how much homework you did on this. And you made quite a bit of fair points.
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-snip-
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Overridden - I want to watch this thread or I would have never allowed this thread to exist. She provided proof and did her research and is mostly just echoing other people which are regulars and/or famous players.
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I don't know about the immaturity of the hosts so I'm just gonna leave that part, it doesn't seem that big of an issue to me.

I feel as though EU is almost under appreciated by Badlion considering it is a bigger supporter of the server than NA? This is based off EU games getting frequent 600+ fills and quite often over 800 on weekends, which I rarely see on NA. The UHC servers get ridiculous lag spikes, which I can understand at the start of the game, but they still seem to continue past an hour into the game at times. I've played a few NA games with 600ish players and while the TPS isn't the best, they don't get the same lag spikes I see on EU.

In terms of the hosting at peak times, I feel as though the situation has gotten better over the past month or so, but as you can see from the posts above, past hosts clearly don't like hosting EU for one reason or another. I also heard these sentiments echoed in this managers stream last night (https://www.twitch.tv/impizzaboytony/v/65173346). Go from 02:03:00 and watch for 3 minutes to hear him mention numerous times how he 'stays the hell away' from hosting or modding EU. Surely if a community has a lot of cheats, this isn't an excuse for a senior staff member to just completely ignore the community, instead of trying to help it by banning all these cheats?

I get a portion of the community is toxic as hell, but the new mute system is dealing with this and pretty soon most of these players will end up with 3 month mutes anyway. I don't feel this is an excuse for hosts to forsake the rest of the community. Without hosts like IEllieI, RogueMarie1 and PixelMangos the hosting would have been awful recently - props to these people for practically keeping the community going.

I understand that AU is probably even worse off than EU, I just don't think it is quite as important an issue when their fills are at best 5x smaller, but I do appreciate where their complaints are coming from.

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Personally I think the whole uhc staff team is all over the place. As lizzy quoted from my resignation post, I know most of the uhc staff are still at the age of being in highschool. That would explain why you all act like that and it's normal considering everyone's age, but what I think is wrong is when you purposely kick a person out of a room on teamspeak because you don't want them included when you talk to other staff members. I have been a victim of that myself plenty of times. When I first joined that was never a problem so what caused it to go so downhill? I had said right after I resigned I would apply back when I had the time again but I personally don't think I want to if this is how it is.

I can speak for plenty of other hosts when I say this but most hosts never want to host eu games because of how rude the players are and how they drag games on by arguing over who is going to fight in the 50x50 border.. I completely understand. I had to take over plenty of eu games while doing school work because no one would claim which confused me considering the amount of eu hosts there were at the time. I did not mind anyway I just carried on. That's what I feel hosts should do. I get it they are toxic and rude sometimes but that's what you are there for someone has to be there to control it.

I can't speak for the au games because I never hosted au.

I don't want anyone to feel like I am trying to start anything by this. This is how I feel and this is my opinion I respect all of your opinions aswell. I am sorry if I offended anyone I would never intentionally want to hurt anyone in anyway.
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TheGromm wrote

Is it a bit more cliquey than it probably should be, since working for this BUSINESS should be considered a JOB? yes, but my job is cliquey too so. Cant speak much there. :/


The thing is, is cliques shouldn't even exist, Gberry and Archy despise cliques and don't want them to exist in their business at all , yet as you said it's more cliquey than it should be.

TheGromm wrote

Problem is that some primetimes overlap. (4Pm EST games and 9Pm BST are basically both primetimes for both regions repsectively, especially on weekends.) Does this mean one should get played unfairly? Course not.


This is how I would handle times where both TimeZones have lot's of players on, alternate claiming games from regions. For example; If a Host claims a NA, the next game has to be EU and the pattern continues.
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I don't want to say too much here, because I'm not educated enough on the topics to make any judgements, but from reading your thread and the responses, here are my immediate thoughts:

First off, nothing struck me as incredibly wrong about Mike's post. He's disagreeing but not in that immature of a way.

I don't know the guy - maybe he is immature, or whatever, but personally I dislike singling out individuals in posts like these.

With that aside, I think similar problems occur with arena. The majority of mods are NA, and I often find myself going on EU or AU to deal with players with 5+ reports on them hacking all over the place. I don't really think that's necessarily the fault of the staff team - more that AU has a tiny community to recruit from and EU has less players who have the maturity, lack of toxicity, and command of the english language to be mod.

As for Panda_Chip's point, all UHC hosts are volunteers (as are the vast majority of the staff team). If EU is very toxic to UHC hosts and NA isn't, I would definitely say it's justifiable to only host on NA. Hosts are giving up hours of their free time to manage UHC games, for free. Doing that and accepting abuse on top of it seems like a tall order.

I don't know whether that's actually true (that EU is much more toxic than NA) but if it was, that would be my opinion.

As for the groups in the hosting team, groups will naturally form in any group of high school students, and that's basically what most of us are. It's more a question of how to manage that so people aren't bullied or excluded, and who the responsibility for making that happen falls on.

Anyway, you make many good points. Wish I knew more so I could give more specific feedback.
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Entranced wrote

In terms of the hosting at peak times, I feel as though the situation has gotten better over the past month or so, but as you can see from the posts above, past hosts clearly don't like hosting EU for one reason or another. I also heard these sentiments echoed in this managers stream last night (https://www.twitch.tv/impizzaboytony/v/65173346). Go from 02:03:00 and watch for 3 minutes to hear him mention numerous times how he 'stays the hell away' from hosting or modding EU. Surely if a community has a lot of cheats, this isn't an excuse for a senior staff member to just completely ignore the community, instead of trying to help it by banning all these cheats?


Went and listened to a bit of this and I have to say I agree, a Staff Member let alone a Manager Staff Member should not be saying "Dude EU is so fucking dirty, there are so many fucking hackers. Why I stick to NA now, I don't host it, I don't mod it, I don't deal with that shit. EU is so fucking bad."

Entranced wrote

I get a portion of the community is toxic as hell, but the new mute system is dealing with this and pretty soon most of these players will end up with 3 month mutes anyway. I don't feel this is an excuse for hosts to forsake the rest of the community. Without hosts like IEllieI, RogueMarie1 and PixelMangos the hosting would have been awful recently - props to these people for practically keeping the community going.


I brought this up earlier, the new Mute System is dealing with the toxicity of the players and honestly dealing with Hackers comes with the job, if you don't like it don't host.

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btw thank you to @utf_8 for editing my post and removing a photo of Mike's Tweets which proves my point even more


1. Original Copy: https://gyazo.com/7f8774ef65cb910abe0a66482b0b7b82
2. Edited Copy: https://gyazo.com/a89c9205b44d5166f2e18410d0cbe5d2
3. Proof you edited it: https://gyazo.com/771ae19d5afb0f6d3d96631d56c783e5
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Unwise wrote

First off, nothing struck me as incredibly wrong about Mike's post. He's disagreeing but not in that immature of a way.

I don't know the guy - maybe he is immature, or whatever, but personally I dislike singling out individuals in posts like these.


Sorry a Senior felt the need to remove a piece of evidence, if you look at the very bottom you'll see something else that Mike tweeted.

Unwise wrote

As for the groups in the hosting team, groups will naturally form in any group of high school students, and that's basically what most of us are. It's more a question of how to manage that so people aren't bullied or excluded, and who the responsibility for making that happen falls on.


Friend groups and cliques are very different

Unwise wrote

If EU is very toxic to UHC hosts and NA isn't, I would definitely say it's justifiable to only host on NA. Hosts are giving up hours of their free time to manage UHC games, for free. Doing that and accepting abuse on top of it seems like a tall order.


Yes except you're ignoring big subjects.
1. Hosting is a Volunteer Position, if a host doesn't like it they can leave
2. Dealing with toxic players comes with being staff, that's why Servers even have staff teams… To monitor and punish any rule breakers and just over all help the server
3. The new Mute System was created to fix the toxicity, mutes quickly pile up the more times Staff Host and can mute them the sooner their toxicity will go bye bye
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I think most of you are taking the cliques and groups very lightly. From being denied access to talk and hang out with fellow staff, being kicked out of rooms on teamspeak for no reason. And to top it all off I have been messaged by some people "joking" about me not being staff and just being disrespectful. I loved hosting. It was something I actually enjoyed doing. I would have loved to come back to the staff team eventually but from the way some staff members act makes me not want to. I do not want to deal with that and I'm sure others don't want to either. Like plenty of people have said this is a BUSINESS should there be cliques? In my opinion no because it causes others pain and it was also a big reason in why I resigned. If I hurt anyone in anyway I apologize but this is my opinion.
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Ok time for my au perspective.
First of all thank you Lizzy for doing your homework and provided large amounts of evidence backing this and you are the first to make a post on this topic.

Eu and Au's game are completely unacceptable compared to NA.

ALL Of last season au had about 15+ horseless games a week and everyone complained about this.
Everytime the community would complain the hosts would start muting and state 'they host what they want' which should without doubt NOT be the case.
Sure, they should have some say but it is the community deserves this right.

eu and au both receive game that have a very low player 'fan' base compared to a FFA [cutclean].

I understand it's ok to host something different every once in a while but for these regions it's frequent.

Something has to be done about this.

Also before I finish I want to touch on the priority hosting for time zones. On an Au perspective games get overhosted during PRIME TIME by other regions thus reducing the fills in our prime time games

Once again thank you Lizzy for actually making a thread on this topic.

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AbbyCaroline wrote

I think most of you are taking the cliques and groups very lightly. From being denied access to talk and hang out with fellow staff, being kicked out of rooms on teamspeak for no reason. And to top it all off I have been messaged by some people "joking" about me not being staff and just being disrespectful. I loved hosting. It was something I actually enjoyed doing. I would have loved to come back to the staff team eventually but from the way some staff members act makes me not want to. I do not want to deal with that and I'm sure others don't want to either. Like plenty of people have said this is a BUSINESS should there be cliques? In my opinion no because it causes others pain and it was also a big reason in why I resigned. If I hurt anyone in anyway I apologize but this is my opinion.


This whole cliques thing has become a huge problem in the UHC Staff Team.
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I don't understand why Senior+ Staff Members are Allowed to Act like this


1. https://www.twitch.tv/impizzaboytony/v/65173346 Around 2:03:00 Tony states "Dude EU is so fucking dirty, there are so many fucking hackers. Why I stick to NA now, I don't host it, I don't mod it, I don't deal with that shit. EU is so fucking bad." I'm sorry but why is a UHC Manager not only talking shit but also refusing to ever interact with a whole Region again?!

A few days ago MaybeMike states in his twitlonger [first part is what I stated on twitter]""The EU and AU players feel like they're getting treated like shit, and no Badlion staff care." If they were being treated like shit, then the staff team would give a shit."

2. https://twitter.com/pvpowners_/status/729223606329344000 incase the tweet is deleted http://prntscr.com/b1lzyf I was told he is referring to this post by someone who is a mutual friend. If this tweet is about this post why is he calling players irrelevant and saying we don't know shit about this.

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Thread is locked